Amenities

To ensure an optimal visiting experience, the National Postal Museum offers these visitor amenities.

Statue of Ben Franklin in the Franklin Foyer
The Franklin Foyer on the lower level of the museum.
  • Information Desk – located in the Historic Lobby, an Information Desk orients visitors and prepares them to get the most out of their visit.
  • Museum Shop – located at the bottom of the escalators on the lower level, find fun museum merchandise.
  • Stamp Store – a USPS stamp store is located inside the Museum Shop. The Stamp Store is closed on Postal holidays.
  • Toilets – public restrooms are located near the Ben Franklin statue in the Franklin Foyer on the lower level. Both restrooms have a baby changing table.
  • Mamava® Lactation Pod - the museum has a Mamava® Lactation Pod located in the lower level Franklin Foyer. The pod allows our visitors to breastfeed in private.
  • Wheelchairs - wheelchairs are available to use for free on a first-come, first-served basis. To borrow a wheelchair, go to the museum's information desk and request a loaner. The information desk attendant may send you to a Security desk to obtain a wheelchair.
  • Free Wi-Fi - free Wi-Fi access is available in most areas of the museum. Connecting to our Wi–Fi is easy. Just choose si-visitor, open a web browser, and accept the terms of service.
  • Phone Charging - phone charging lockers, free to visitors, are located in the Historic Lobby.
  • Free Postcards - pick up a free postcard in our Historic Lobby on Level 2.
  • Pictorial Postmarks - commemorate your visit to the National Postal Museum with a special USPS pictorial postmark. If you mail a letter from the Stamp Store located inside the Museum Shop, it will be canceled with a unique pictorial postmark.
  • Storage Lockers - storage lockers are available free to museum visitors. They are located in the Franklin Foyer on the lower level. Lockers measure approximately 10 inches wide x 16 inches deep x 24 inches high (25 cm wide x 40 cm deep x 60 cm high).
  • Penny Press – use the penny smasher machine, located in the lower level Franklin Foyer, to create a unique National Postal Museum souvenir to add to your collection.
  • Change Machine - a change machine will give quarters for a dollar, in the lower level Franklin Foyer.

Information Desk

In the Historic Lobby, an Information Desk orients visitors and prepares them to get the most out of their visit.

Museum Shop and Stamp Store

We have much more merchandise available for sale in our shop. Please feel free to contact us and we will gladly discuss our merchandise.