Neopost USA

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Neopost USA introduction video

Our Industry, Our Passion
Neopost USA in the Mailing World

Milford, CT-based Neopost USA provides hardware and software to mailers and shippers of all sizes. We believe that moving mail, documents and packages is a vital component of American commerce and critically important to growing our economy. With nearly a century of experience, Neopost knows how to make it easy for businesses to send and receive physical mail, digital documents and traceable packages. More importantly, Neopost solutions help our customers connect with their customers by establishing individualized, one-to-one business relationships.

Vincent J. DeAngelis
Neopost USA Vice President, Postal Relations, and Shipping Product Management

Vincent J. DeAngelis

The mailing industry is important to the United States because it’s what binds the country together. Whether it’s small- to medium-sized businesses that are looking to grow their business or whether it’s communicating with our troops. The United States Postal Service® and the mailing industry binds us together to do that.

Helping Postal Customers and American Commerce

Kevin O’Connor
Neopost USA Vice President, Marketing

Kevin O'Connor

Neopost USA is best known in the mailing industry for its high-quality mailing, shipping, document management and output management solutions.

Helping Postal Customers and American Commerce

Christopher M. O’Brien
Neopost USA Executive Vice President, Communication and Shipping Solutions

Christopher M. O'Brien

Transformation and Growth in the Mailing Industry

Patricia Coughlin
Neopost USA Director, Product Administration
35 Years in the Mailing Industry

Patricia Coughlin

The first things I learned about the mailing industry when I joined Neopost USA were how secure you have to keep the postage meters and all of the postal regulations around the control. Because it is, after all, money.

Transformation and Growth in the Mailing Industry

Chip Griffin
Neopost USA Manager, Customer Relationship Management Project
34 Years in the Mailing Industry

Chip Griffin

When I first came to work at Neopost USA, we had a meter that used a handle to crank [postal] indicia onto envelopes and the dollar wheel on it only went to a dollar. In today’s world, we can apply hundreds of dollars to it and we can print anything from logos to slogans.

Changes in the Mailing Industry

Kevin O’Connor
The most profound change I’ve seen in the mailing industry in my career is really the evolution or integration of digital solutions within physical mailing and shipping operations.

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Digital control screen
Digital control screen

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Franker setup screen
Franker setup screen

Chip Griffin
It was all paper movement in the beginning and now there are many, many forms of communication that the mailing industry is involved in.

Pat Coughlin
When I first started, the postage meters themselves were heavy metal hand cranked machines that you had to pack up and bring to the post office to get your money put in there. Today, the machines do it themselves. You just push a button and they connect over the Internet.

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Early postage meter
Early postage meter

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New postage meter
New postage meter

Kevin O’Connor
The postal industry will morph as consumers of the postal industry demand faster delivery time and more accurate information about their mailing and shipping solutions.

Chip Griffin
There will be more digital communications as opposed to paper movement and delivery will always be there.

Vincent J. DeAngelis
The postal industry is morphing from one that was concentrating on letters and flats that now is more targeted toward packages.

Customers and two USPS staff working in a post office

Myth vs. Fact

Vincent J. DeAngelis
The most common misconception I hear about the mailing industry is that the host of this industry, the United States Postal Service, is subsidized by taxpayer money. It is not. It is actually paid for by people that use the postal service to grow their business, to ship their packages, to communicate with their families.

Christopher M. O’Brien
The most common misconception about the mailing industry, especially if you talk to our younger generation, is that the USPS is going to close its doors. And what you’ve seen over the last few years is that is a very strong myth. The mailing industry will be around for a long, long time.