The answers to frequently asked questions about the National Postal Museum and about US Postal Service history can be found at: FAQs.
The National Postal Museum does not have individual employee records. To learn more about an ancestor who worked for the postal service:
Postal Employee records may be accessed through the National Archives and Records Administration.
National Personnel Records Center
1 Archives Drive
St. Louis, MO 63138
Telephone: 314-801-0800
Fax: 314-801-9195
More information can be found at the postal service/genealogy page of the National Archives & Records Administration's web site.
Postal Service records that can be found at the National Archives & Records Administration include:
Records of Postmasters
Records of Post Office Locations
Post Office Names
For more information on files that may be useful in locating ancestors and post offices, check out the U.S. Postal Service's “Postmaster Finder” page.
For object donations, we invite you send an email to NPM-Objectdonation@si.edu with a description of your objects, their current condition, history of use, and details of ownership along with clear digital images. Please do not mail object donations to the museum at this time. The Museum's Office of the Registrar receives and processes offers through the Collection Committee—a panel of curators and collection management specialists. Their approval is necessary to acquire any object for the Collection. Please note: the National Postal Museum cannot estimate values or perform appraisals.
To contact the museum about history of the postal service, please send an email to: npm_curatorial@si.edu