Powered by the United States Postal Service
Neopost USA
Neopost USA introduction video
[music]
00:10
Vincent J. DeAngelis:
So the mailing industry is important to
00:12
the United States because it's what
00:14
binds the country together.
00:15
Whether it's small to medium sized businesses that are
00:18
looking to grow their business or
00:21
whether it's communicating with our troops,
00:23
the US Postal Service and the
00:25
mailing industry is what binds us
00:26
together to do that.
00:32
Kevin O’Connor:
Neopost USA is best known in the mailing
00:34
industry for its high quality mailing,
00:36
shipping, document management, and output management solutions.
00:40
Christopher M. O’Brien:
Neopost USA is very well known for helping customers
00:45
handle their delivery of critical
00:47
packages and documents in the most
00:49
secure way possible.
00:56
Patricia Coughlin:
The first thing I learned about the
00:57
mailing industry when I joined Neopost USA
00:59
was that I had not realized how secure
01:03
you have to keep the postage meters and,
01:05
all of the postal regulations around
01:08
the control, because it is after all money.
01:10
Chip Griffin:
When I first came to work at
01:12
Neopost USA we had a meter that used a
01:15
handle to crank an indicia onto an envelope.
01:19
The dollar wheel on it only
01:22
went to a dollar. In today's world we can
01:25
apply hundreds of dollars to it and we
01:28
can print anything from logos, to slogans,
01:32
to almost anything.
01:39
Kevin O’Connor:
The most profound change that I've seen in the mailing
01:41
industry in my career is really the
01:42
evolution or integration of digital
01:44
solutions within physical mailing and shipping operations.
01:47
Chip Griffin:
It was all paper movement in the beginning and now
01:51
there's many, many forms of communication
01:53
that the mailing industry is involved in.
01:56
Patricia Coughlin:
When I first started the postage
01:59
meters themselves were heavy, metal,
02:01
hand cranked machines that you had to
02:04
pack up, bring to the post office
02:06
to get your money put in there.
02:08
Today the machines do it themselves.
02:10
You just push a button and they connect over the Internet.
02:13
Kevin O’Connor:
The postal industry will morph as
02:14
consumers of the posts industry demand
02:16
faster delivery times and more accurate
02:18
information about their mailing and shipping solutions.
02:20
Chip Griffin:
There'll be more digital communication as opposed to
02:24
paper movement and delivery will always be there.
02:28
Vincent J. DeAngelis:
The postal industry is morphing
02:30
from one that was concentrating on
02:32
letters and flats that now is more
02:34
targeted towards packages.
02:40
The most common misconception I hear
02:42
about the mailing industry is that the host
02:47
of this industry, the US Postal Service,
02:49
is subsidized by taxpayer money.
02:51
It is not.
02:52
It is actually paid for by people
02:54
that use the postal service to grow
02:56
their business, to ship their packages,
02:58
to communicate with their families.
03:00
Christopher M. O’Brien:
Well the most common misconception about the
03:03
mailing industry, especially if you talk
03:05
to our younger generation, is that the
03:08
USPS is going to close its doors.
03:11
And what you've seen over the last few years is
03:13
that is a very strong myth.
03:15
It will be around for a long, long time.
Our Industry, Our Passion
Neopost USA in the Mailing World
Milford, CT-based Neopost USA provides hardware and software to mailers and shippers of all sizes. We believe that moving mail, documents and packages is a vital component of American commerce and critically important to growing our economy. With nearly a century of experience, Neopost knows how to make it easy for businesses to send and receive physical mail, digital documents and traceable packages. More importantly, Neopost solutions help our customers connect with their customers by establishing individualized, one-to-one business relationships.
Vincent J. DeAngelis
Neopost USA Vice President, Postal Relations, and Shipping Product Management
The mailing industry is important to the United States because it’s what binds the country together. Whether it’s small- to medium-sized businesses that are looking to grow their business or whether it’s communicating with our troops. The United States Postal Service® and the mailing industry binds us together to do that.
Helping Postal Customers and American Commerce
Kevin O’Connor
Neopost USA Vice President, Marketing
Neopost USA is best known in the mailing industry for its high-quality mailing, shipping, document management and output management solutions.
Helping Postal Customers and American Commerce
Christopher M. O’Brien
Neopost USA Executive Vice President, Communication and Shipping Solutions
Transformation and Growth in the Mailing Industry
Patricia Coughlin
Neopost USA Director, Product Administration
35 Years in the Mailing Industry
The first things I learned about the mailing industry when I joined Neopost USA were how secure you have to keep the postage meters and all of the postal regulations around the control. Because it is, after all, money.
Transformation and Growth in the Mailing Industry
Chip Griffin
Neopost USA Manager, Customer Relationship Management Project
34 Years in the Mailing Industry
When I first came to work at Neopost USA, we had a meter that used a handle to crank [postal] indicia onto envelopes and the dollar wheel on it only went to a dollar. In today’s world, we can apply hundreds of dollars to it and we can print anything from logos to slogans.
Changes in the Mailing Industry
Kevin O’Connor
The most profound change I’ve seen in the mailing industry in my career is really the evolution or integration of digital solutions within physical mailing and shipping operations.
Digital control screen
Franker setup screen
Chip Griffin
It was all paper movement in the beginning and now there are many, many forms of communication that the mailing industry is involved in.
Pat Coughlin
When I first started, the postage meters themselves were heavy metal hand cranked machines that you had to pack up and bring to the post office to get your money put in there. Today, the machines do it themselves. You just push a button and they connect over the Internet.
Early postage meter
New postage meter
Kevin O’Connor
The postal industry will morph as consumers of the postal industry demand faster delivery time and more accurate information about their mailing and shipping solutions.
Chip Griffin
There will be more digital communications as opposed to paper movement and delivery will always be there.
Vincent J. DeAngelis
The postal industry is morphing from one that was concentrating on letters and flats that now is more targeted toward packages.
Myth vs. Fact
Vincent J. DeAngelis
The most common misconception I hear about the mailing industry is that the host of this industry, the United States Postal Service, is subsidized by taxpayer money. It is not. It is actually paid for by people that use the postal service to grow their business, to ship their packages, to communicate with their families.
Christopher M. O’Brien
The most common misconception about the mailing industry, especially if you talk to our younger generation, is that the USPS is going to close its doors. And what you’ve seen over the last few years is that is a very strong myth. The mailing industry will be around for a long, long time.
