Hindenburg Passenger Ticket


By Cheryl R. Ganz, Philately Department

May 6, 2013: 76th Anniversary of Hindenburg Disaster

Burtis J. Dolan

Burtis J. “Bert” Dolan’s passenger ticket survived the final flight and disaster of the German zeppelin Hindenburg. Through the courtesy of the Burtis J. Dolan family archive, the ticket is now on exhibit in the Smithsonian National Postal Museum exhibition Fire & Ice: Hindenburg and Titanic. The ticket, #2398, was purchased from the Zeppelin operating company only two days before the May 3, 1937, departure from Frankfurt, Germany, and signed by Captain Ernst Lehmann, who perished after the crash landing. The ticket cost was 1,000 RM, equivalent to about $450 during the Great Depression. This is possibly the only surviving passenger ticket from that final flight.

Business colleagues from Chicago, Dolan, an executive in the perfume business, and Nelson Morris, an executive in the meatpacking industry, had crossed paths in Nice, France, during their spring 1937 business trips in Europe. Morris convinced Dolan to change his travel plans. Rather than return home by sea, why not travel on the Hindenburg, which was making its first trip of the season? A faster trip would allow Dolan to surprise his family with an early return for Mothers Day. Morris paid the additional costs over ocean liner travel for Dolan’s zeppelin ticket, and Dolan paid Morris’s Hindenburg bar tab just before the landing.

On May 6, 1937, at 7:24 p.m. local Lakehurst time, Dolan and Morris stood side by side at the Hindenburg’s starboard promenade windows (near the reading and writing room) to watch the landing crew grab the ropes and moor the great zeppelin. One minute later, a jolt shook the passenger cabin. The two friends grasped a post to stay on their feet as the Hindenburg’s bow surged upwards. Panicked, they jumped from a window, first Morris and then Dolan. Morris later recalled, “The most remarkable thing that I know in my life, I took metal rods an inch thick in my hands and I broke them. They broke like paper.” After clearing the wreckage, he turned and looked back for Dolan, but did not see him. Dolan perhaps paused to help someone at the window before running clear. In so doing, he was caught in the tangle of burning girders that surrounded him. He died in the disaster, leaving a widow, Mildred, and four children, who did not even know he had been aboard. Dolan’s body was identified by his passport and passenger ticket in his pocket, and he was still holding the rosary given to him by his wife.

The family learned of Dolan’s Hindenburg passage from Nelson Morris’s brother Edward, who shared the secret. Shocked, the family anxiously followed the news. They received the devastating confirmation from a priest who had performed last rites. Recovered, burnt items from Dolan’s body were returned to the family, including his passport, ticket, and the invoice for Morris’s onboard expenses and two telegrams. Dolan had written a letter to his wife, which was in an unfranked envelope addressed to her marked “strictly personal.” In the touching and emotional letter he told his wife of his personal conflict in flying against her wishes and that should anything happen enroute, “None of us know the Lord’s will.”

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Burtis J. Dolan’s passenger ticket salvaged from the final flight and disaster of the German zeppelin Hindenburg, May 6, 1937. Courtesy of the Dolan family archives.
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Salvaged passport of deceased passenger Burtis J. “Bert” Dolan. Courtesy of the Dolan family archives.
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Burtis J. Dolan’s family members visit the Fire & Ice: Hindenburg and Titanic exhibition and view the portrait of family friend Nelson Morris. Left to right: granddaughter Mary Alice and great grandsons Matthew, Timothy, and Brian.

Learn more about the Fire & Ice: Hindenburg and Titanic exhibition

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Cheryl Ganz

About the Author
Cheryl R. Ganz, Ph.D., is an internationally known philatelic expert, author, exhibitor and researcher specializing in aerophilately and zeppelin mail. She joined the staff of the National Postal Museum after earning a doctorate from the University of Illinois at Chicago and became chief curator of philately in February 2008. Ganz has curated an impressive array of exhibitions and brought the William H. Gross Stamp Gallery to life.