When the Post Office became the Postal Service, a quasi corporation if you will, the philosophy of management changed so they would get along with you and people would work towards service standards and it really was different, and pretty soon they were pushing you harder and the pressures were different. When I was a kid, I remember everyone knew their mailman and we got mail twice a day. People don’t remember that. Businesses got mail three times a day, but as it had to fund for itself and take care of itself, it became more of a corporation over the years and that change, if you will, affects the people or the workforce with it.
AUTHOR NAME: John Kelly