A claim to better service videorecording : local claims adjudication / Produced by Corporate Training & Development

Object Details

Notes: "Brought to you by M. Richard Porras, Vice-President, Controller; Produced by Corporate Training & Development"--Credits.; "United States Postal Service"--Label.; "TRT 15 min. Feb 97; Media 9600 Newbridge Dr., Potomac, MD 20858-4321"--Label.; Booklet titled: A claim to better service : local adjudication of unnumbered insured claims.
Summary: Video for postal employees on handling unnumbered insured claims. Actors portray a customer and postal employees as they walk through the steps of filing for a claim.

Author: Duffy, Patrick J; Porras, M. Richard; United States Postal Service Corporate Training and Development

Physical description: 1 videocassette (15 in.) : sd. col., ; 1/2 in. + 1 booklet (15 p. ; 19 cm.)

Topic: Insurance claims; Postal service--Damaged mail; Postal service--Employees